Is your business straining to maintain a sizable IT resource on-premises to keep up with an increasingly complex IT environment? READY can host, maintain, and update all of your applications, data, and desktops in the cloud, saving you substantial money and time.
Our managed service provider (MSP) offerings bolster the flexibility of your IT resources. Our services can easily scale up or down with fluctuations in your business. And we can fill any resource gaps in your IT organization.
Let us take the routine, time-consuming but necessary IT tasks—maintenance, updates and upgrades, hardware support, remote monitoring, and help desk support—off your plate. Then, your IT staff can focus on what matters most: your business.
Whether we’re helping to manage your data center environment, cloud, or hybrid IT infrastructure, our technical support team provides proactive, ITIL-aligned services around the clock. With a 99.95 percent-backed SLA, you’ll receive a single point of contact, providing fast response and clearly defined ownership.
Or, we can assign you an expert or team of experts to serve as an extension of your IT staff. They’ll become familiar with your business, IT architecture, and support organization, and they’ll follow your operating procedures and specific processes.
Our support technicians will solve your customers’ problems just as your own staff would do. We integrate with your support ticketing system and procedures for a seamless back-and-forth help-desk process.
READY proactively monitors, manages, and supports your Exchange environment 24/7. We’ll protect your users’ ability to work without disruption while maintaining the security and functionality of your environment. Our Microsoft Exchange Managed Services include monitoring, mail and delivery troubleshooting, client connectivity, policies management, user support, and more.
We’ll also deal with the IT challenges posed by SharePoint’s frequently released features and complex capabilities. And we’ll identify areas to help drive SharePoint adoption within your organization and amplify its business impact.
We can manage your data and video services on the same IP network, ensuring a high-quality end-user experience. We also integrate a variety of digital communication tools, such as voicemail, email, videoconferencing, and smartphone apps for your business. This integration enables your users to interact seamlessly between devices.
Consider the cost, productivity, and IT efficiency gains of outsourcing all or portions of your IT functions to READY. Contact us for a free consultation.
