Client onboarding is one of the MSP’s most important tasks. It’s during the onboarding process that expectations are set with the client, when even a seemingly minor misstep can set wrong tone for the relationship. Since the goal is a long-term…
Four Building Blocks to Deliver Value in the Cloud
MSPs who take on clients wanting to migrate to a cloud infrastructure should never lose sight of what the client relationship is about – delivering value. That’s always been the case, and it doesn’t change once the client’s environment becomes cloud-based….